Returns Policy
Returns happen—but they don’t have to be a problem.
At ApexUsedOnline.com, we offer a straightforward 6‑month refund policy, giving you the confidence to try our products risk‑free.
If you are not completely satisfied with your purchase for any reason, you may return it for a full refund. If we made an error with your order or if the product you received is not functioning correctly, please contact us to request a free return shipping label.
For other reasons—such as changing your mind or ordering the wrong part—we kindly ask that you cover return postage.
Reason for Return
We accept returns for any reason covered under our policy. Whether the product isn’t working as expected, doesn’t fit your needs, or you’ve simply changed your mind, your return will be processed quickly.
How to Return
- Mail the item back to us, ensuring it is postmarked within 6 months of your purchase date.
- Once we receive your package, we will promptly process your refund.
Before sending your return, please reach out to us first. We may be able to help resolve the issue by offering:
- An exchange
- A different part number
- Additional support to ensure the right fit
We are easy to contact and always ready to assist.
Return Conditions
- Items must be in a usable, testable, and undamaged condition.
- Please repackage securely to prevent damage during transit.
- Returned items must display the Apex Used Appliance Control Boards label to qualify for a refund.
We sincerely appreciate the opportunity to serve you.
– APEX 📞 Call us at 602‑618‑3679
Return Address
Returns Department:
Apex Used Appliance Control Boards 2983 W. Fairmount Ave. Phoenix, AZ 85017
